Cyberlink Digital Agency

1. Service Offerings
At Cyberlink Digital, we provide comprehensive digital marketing services, including:
* Content Marketing: Tailored content strategies and high-quality content creation to engage audiences and build brand authority.
* Search Engine Optimization (SEO): Focused on driving organic traffic onto the website, increasing visibility and increasing your search engine rankings
* Conversion Rate Optimization (CRO): Data-driven techniques to maximize website performance and customer conversions.
* Email Marketing: Email Campaigns to boost your customer engagement ratio. From promotional emails to educational content, each email is carefully timed to match key customer behaviors and important calendar events.
* Local SEO & SMM: Optimization for local search to drive nearby traffic and improve local rankings. SMM refers to social media marketing.
* Pay-per-Click (PPC): Campaign to boost inorganic traffic. PPC services are designed to drive immediate, measurable results while aligning with your long-term business objectives
* Video Marketing: Production, optimization, and advertising of video content to drive engagement and brand awareness.

2. Customized Solutions
* Handcrafted Services: Every service is customized to fit the unique needs of each client, ensuring that all strategies are specifically designed to achieve your business goals.
* Data-Driven Decisions: All recommendations and campaign strategies are based on in-depth analytics and performance data to optimize results.

3. Charges & Payment Terms
* Pricing Structure: Fees vary based on the scope of services and are tailored according to client requirements. (Kindly refer to Pricing & Offers Page)

* Billing Cycle: All services are billed monthly in advance unless specified otherwise. Any additional charges related to ad spend, tools, or third-party services will be billed separately.
* Payment Method: Payments are accepted through bank transfers, UPI, or other agreed methods, and are due within 15 days of invoicing.
* Late Payment Policy: A late payment fee of 1.5% of the outstanding amount will be charged for each month that a payment is overdue.

4. Reporting & Transparency
* Detailed Monthly Reports: Clients receive regular reports outlining performance metrics, campaign insights, and results.
* Access to Analytics: We provide clients with access to real-time analytics dashboards to monitor campaign performance.
* Meeting Schedules: Regular client meetings will be scheduled to review progress, discuss ongoing strategies, and make any necessary adjustments.

5. Terms of Engagement
* Contract Duration: Standard contracts are signed for a minimum of 3 months, with options for renewal based on client requirements.
* Termination Policy: Either party may terminate the agreement with 30 days’ written notice. Termination before the end of the agreed contract term may result in a penalty equal to one month of service fees.
* Scope Changes: Any changes in the agreed scope of work will be discussed, and an additional quote will be provided to account for the extra services.

6. Confidentiality & Data Protection
* Client Confidentiality: All client information, data, and strategies are kept strictly confidential and will not be disclosed to any third party without prior consent.
* Data Security: We use industry-standard security protocols to ensure that all client data is protected. This includes compliance with applicable privacy laws and data protection regulations.

7. Performance Disclaimer
* No Guarantee of Results: While Cyberlink Digital will make every effort to improve your digital marketing outcomes and will thrive to deliver the best possible solution but we do not guarantee specific results such as top rankings, specific traffic numbers, or a set increase in revenue. The success of campaigns depends on multiple factors, including market conditions and competition.

8. Intellectual Property
* Ownership of Content: All content, assets, and marketing materials created by Cyberlink DIgital during the course of the engagement will remain the intellectual property of the client upon full payment.

9. Dispute Resolution
* Dispute Process: In the event of any disputes or disagreements, both parties agree to first attempt resolution through mutual discussions. If the dispute is not resolved within 30 days, the matter will be escalated to mediation.

At Cyberlink Digital, our policy ensures that we deliver quality, transparency, and client-focused solutions with integrity and professionalism. Let’s build your brand’s digital future together!